• Virtual Contact Centre

Virtual Contact Centre:

Outsourcing contact centres overseas has been diminishing in popularity as customers are requesting to deal with native speaking agents more and more.

However the costs of setting up a UK based contact centre can be substantial in terms of a company’s overheads. GemaTech’s virtual contact centre solution enables an organisation to either create a fully scalable call centre with few resources, or expand and existing call centre with more agents without dramatically increasing overheads.