• Virtual Contact Centre

Why use GemaTech's Virtual Call Centre?

Our Virtual Contact Centre solution is designed to deliver the same, reliable experience that your contact centre agents are delivering to your customers from their office, but from the comfort of their own homes.

Our advanced features and functionality ensure that both agents and administrators have the ability to access the most relevant information quickly and easily.

To learn more about how GemaTech pioneered the virtual contact centre model with a travel company over 10 years ago, take a look at our Travel Counsellors Case study.