• Virtual Contact Centre

Benefits of the Virtual Call Centre:

  • Cost-effective: All the cost benefits of a teleworking operation
  • Professional: Calls are answered instantly and efficiently at all times
  • Economical: Uses dial-up connections rather than leased lines to cut fixed costs
  • Flexible: Unified handling of voice, data, fax, video and ISDN calls
  • Easy To Use: Graphical management screens and call analysis statistics help you run your virtual call centre at maximum efficiency
  • Scalable and future-proof: Grows with your business
  • Successful: RSM’s advanced call centre features ensure that all phone calls are successful for you and your customers