The adoption of GemaTech's
telecoms business continuity technology is not industry
specific given that every organisation, whether a
privately owned business, a publicly quoted organisation
or a public sector organisation, relies on their
ability to communicate with their customers, their
suppliers, their employees, the media or the general
public. All organisations include contact telephone
numbers on their corporate web sites and all companies,
who actually think about it properly, acknowledge
that their business would be adversely affected if
they were unable to receive incoming calls from their “customers” – the
people they serve.
By way of example, in an industry
survey commissioned in 2005 by the Business Continuity
Institute (BCI) and sponsored by Hitachi Data Systems
in association with Business Continuity the Risk
Management Expo 2005 one of the key findings states “One
fascinating result of this survey is how telecoms
protection is almost a blind spot in the planning
of many businesses. If asked to think of something
adverse happening to their business very few people
[less than 2%] spontaneously think of telecoms
failure. But when directly asked nearly all acknowledge
that it’s one of the gravest threats of all” When
dealing with Protecting Reputation the survey went
on to say “16% of respondents have a strategy
with provision for protecting the company’s
reputation though a much larger percentage (57%)
have some sort of crisis communication plan. This
area is clearly not well planned for by many organisations...........very
few organisations have considered that telecoms
failure would in itself present a grave threat
to their reputation and at the same time would
make it very hard to roll out any crisis communication
plan. More than 70% of respondents agree that failure
or loss of telecoms could well threaten their overall
reputation but for the most part their plans for
protecting reputation are based on the assumption
that telecoms are working fine”
Current industry sectors with
whom GemaTech are currently working:
Finance & Banking
Insurance
NHS
Recruitment
Travel
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