• Health Care

Health Care:

The Civil Contingencies Act 2004 places a responsibility on the NHS to demonstrate effective business continuity management.

As a consequence the NHS Resilience Project was launched at the end of 2008 and the three year project is being rolled out across the entire UK health service. The national NHS guidance document requires healthcare organisations to “ensure continued operational delivery of healthcare services when faced with disruptive challenges.”


This includes ensuring that all incoming communications are resilient and can continue to be answered in the event of a communications disruption, or if a building becomes inaccessible.


Like every other type of business or organisation, hospitals, surgeries and health trusts are vulnerable to disruption to their incoming communications, but the technology is available to offer seamless telecoms continuity.