Business Continuity:
Business Continuity Planning is fundamental to the continued
operation of any company or organisation
that may need to recover and restore partially
or completely interrupted functions with
a predetermined time frame after a disaster, or through extended
disruption to normal business activities.
Disruption to Normal Business:
The current Global Flu Pandemic has
the greatest potential to disrupt any
organisation, the government recommend the
adoption of a robust and flexible generic
business continuity plan which will help ensure that
the impact
of this disruption
will be minimised.
Business as Usual:
Enabling employees to work from
home or other isolated location
during a flu pandemic will be
the
key
to
providing
business
as usual for your
customers and suppliers. Secure data access to your
corporate networks and email is essential,
as is ensuring that when your customers call your published
phone numbers, they still receive the same service
as if they are calling your office. Teleconferencing
and web meeting software are also useful tools to facilitate
meetings between disparate team members.
Whenever a supplier or customer telephones your organisation
they expect a consistent experience. As your incoming
calls are normally answered in the office you will
need a means by which those calls can be re-routed
with an option for secure voice recording, to your
employees, many of whom will be at home or other property.
The most robust and seamless method of doing this is
to re-route these incoming calls directly to employee
mobile phones, home phones or other location.
You should also consider how you are going to let your
employees know that they should work from home because
an outbreak of the swine flu virus has occurred at
the office. Deploying a rapid notification service
within your organisation not only gives you a method
to disseminate information to your employees on a daily
basis, but is also crucial in accommodating a one-off
communication to reach people via email, SMS, voice
message or fax at the same time to tell them to work
from home.
To find out
more about how you can prepare your business during
the current flu pandemic order your FREE ‘Flu
Pandemic Guidelines for Business’ guide.
For more information on our products download our comprehensive
PDF.
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