• Contact Centre Products
GCA.

Use Live Call Analytics to improve customer satisfaction by informing supervisors, managing agents and delivering 100% compliance.

RSM.

Remote Service manager. Enabling Call Centre Agents to work from Anywhere Using Non-Geographic Numbers.

RSM SVR.

Remote Service Manager and Secure Voice Recording. Enabling Call Centre Agents to work from Anywhere Using Non-Geographic Numbers.

BCM.

Business Continuity Manager. Telecoms Recovery for Call Centres, server based remote ACD system re-routing call centre service numbers.

BCM SVR.

Business Continuity Manager and Secure Voice Recording. Telecoms Recovery for Call Centres Using Non-Geographic Numbers Incorporating Network Based Voice Recording.