• Business Continuity Solutions
DDI Call Recovery.

Never miss a call from your customers with our specialist call re-routing solutions. Unlimited number of call plans which can be added or changed from any location ‘on the fly’

Benefits include:
  • Individual number (DDI) re-routing
  • Instantaneous and seamless re-routing of calls
  • Unlimited number of call plans (Flexibility)

Learn more about DDI Call Recovery...

Secure Voice Recording.

GemaTech’s exchange based voice recording solution is designed to enable organisations to voice record all incoming and outgoing calls.

Benefits include:
  • Secure, exchange based recording
  • Cloud-based storage & retrieval
  • Dual channel recording and playback

Learn more about Secure Voice Recording...

Emergency Telecoms Recovery.

Never think that a disruption to telecoms will happen to you? Subscribe to our emergency telecoms recovery service and in the event that something happens we’ll re-route and if desired, voice record your calls.

Benefits include:
  • Subscription based service
  • Pay as you use
  • Telecoms continuity insurance

Learn more about Emergency Telecoms Recovery...

Rapid Notification.

Warn and inform any number of individuals using multiple, simultaneous messaging channels. Emergency management, customer loyalty campaigns, call to action reminders etc.

Benefits include:
  • Send tailored messages
  • Multiple communication methods
  • SMS, voice recording and instant messaging

Learn more about Rapid Notification...

STX Line Recovery.

Never lose your business critical voice services with our specialist STX call recovery services. Ensure that your STX lines remain up and running through a telecoms outage or you employees are relocated to a hot site.

Benefits include:
  • Ensure uptime through a telecoms outage
  • Complete replication of service to a hot site
  • Push ‘alarm’ to notify recipient of your call

Learn more about Line Recovery...

Business Continuity Solutions:

Mobile Voice Recording gives you the ability to record and playback conversations you have held on your smartphone device or BlackBerry® smartphones.

Deploying a fully hosted mobile voice recording solution gives you the security and resilience of knowing that you can retrieve your recordings from any global location.

Key Benefits:
  • Being able to retrieve valuable information that you may have forgotten which was discussed during the call.
  • Being compliant with present and future financial compliance regulations.
  • Resolving misunderstandings or disputes quickly by retrieving what was actually said during a conversation.