Posts Tagged ‘Voice Data Recording FSA’

Voice and Electronic Data Recording: Will the FSA find Goldman Sachs guilty in the UK?

Monday, April 19th, 2010

Recordings of voice and electronic conversations will surely be at the heart of a new FSA investigation being held into the transactional dealings of Goldman Sachs in the UK, following allegations of fraud worth £650m by the US Securities and Exchange Commission. (more…)

Voice and Data Recording Will be a Priority as FSA Steps up Consumer Protection Regulation in 2010

Tuesday, December 15th, 2009

Financial organisations will need to ensure that they can record voice conversations and data transactions of various kinds when the FSA brings in tighter regulation to protect consumers.

The Financial Services Authority (FSA) will begin regulating banks’ and building societies’ day-to-day contact with their customers from 1 November 2009, covering everything from direct debits, payments, instant access and savings accounts through to unauthorised transactions and notification of interest rate changes. (source: www.FSA.gov.uk) (more…)