Last Monday and Tuesday key decision makers across various sectors responsible for their call centre telecoms and technology attended the Call Centre Forum held at the Radisson Hotel in Stanstead. The mood was definitely one of market optimism and economic recovery as many delegates were looking to maximise budgets and upgrade existing technology to include “flexible working” for their call centre staff. (more…)
Posts Tagged ‘call centre’
Call Centre Sector, Positive Market Movement!
Monday, October 19th, 2009BT: Call Centres Coming Back To The UK
Thursday, July 30th, 2009I read this morning that BT is going to cut it’s Indian based operations by 4000 employees and that some of the work will be brought back to the UK. It looks like BT employees affected by recent cut backs in the UK will be filling some of the call centre jobs required. (more…)
