Archive for the ‘mobile voice recording’ Category

Mobile Voice Recording: Legislation or Rogue Trading The Catalyst?

Monday, June 28th, 2010

After a chance conversation with a collaegue recently I have begun to question whether it is the threat of legislation that will actually drive organisations to implement voice recording on their traders’ mobile phones, or in fact a more pressing issue… (more…)

Mobile Voice Recording: Trialling Is The Best Way To Make A Purchasing Decision

Wednesday, June 2nd, 2010

As the consultation period defined by the FSA to consider the regulation of imposed mobile phone voice recording nears it’s end (last date for comments is June 14th), regulated financial institutions should not rush into a purchasing decision, but rather should include the trialling of as many solutions as they can. (more…)

Voice and Electronic Data Recording: Will the FSA find Goldman Sachs guilty in the UK?

Monday, April 19th, 2010

Recordings of voice and electronic conversations will surely be at the heart of a new FSA investigation being held into the transactional dealings of Goldman Sachs in the UK, following allegations of fraud worth £650m by the US Securities and Exchange Commission. (more…)

Voice Recording: Network Based is The Next Generation

Friday, April 16th, 2010

Telephone fraud, rogue traders and employees, or providing evidence of conversations held with customers and suppliers. All can be assisted by installing a voice recording solution.

Many financial institutions and large corporates already voice record incoming and outgoing phone conversations, but the majority of voice recording equipment is kept on an organisation’s premises which leaves the organisation in a vulnerable position. (more…)

Mobile Voice Recording Consultation: Europe (CESR) Follows Suit

Wednesday, April 14th, 2010

The Committee of European Securities Regulators (CESR) has today published a consultation paper which aims to increase the regulation of financial institutions by introducing a requirement to voice record mobile phone communications across the European Aconomic Area. (more…)

Mobile Voice Recording: Will Organisations Block Usage Under Any New FSA Regulations?

Monday, March 29th, 2010

As the FSA considers bringing in regulation to ensure mobile voice and data is recorded from Blackberry Smartphones and other smartphone devices for regulated companies, will these organisations simply block their employees from using webmail, corporate email and instant messaging in addition to blocking them from making any trading calls from their mobiles? (more…)

Mobile Phone Recording, FSA Plans to Increase Regulation

Monday, March 22nd, 2010

The FSA has released a paper for consultation which will see the removal of exemptions currently placed on the recording of mobile phone conversations in order to tackle market abuse. (more…)

Voice Recording, Two Major Flaws

Wednesday, March 17th, 2010

Many organisations these days voice record phone calls, but how many are aware of two major flaws they may be subject to? (more…)

Mobile Call Recording, A Business Continuity Necessity

Wednesday, March 10th, 2010

Recording phone calls made to and from your employee’s mobile phone will soon become a necessity rather than a nice to have.

Take a look around your organisation and work out how many of your valuable employees work remotely at least some time. When they are not in the office do they look for the nearest available landline to make their business calls? I would suggest that the majority would turn to that essential accessory, their mobile phone, particularly as it is easier to use the work mobile than it is to claim back money spent on personal home landline phones. (more…)

Mobile Voice Recording, New Cloud-Based Solution From GemaTech

Tuesday, March 9th, 2010

GemaTech has launched its new cloud-based voice recording solution for smartphones. (more…)