GemaTech’s flexible working technology enabled a city based firm to continue operating business as usual during the G20 Summit by equipping employees with the ability to take their phone calls from home rather than battling to get into the office, by re-routing their incoming calls to a home phone or mobile number.
Tricia Duncan (Project Manager) for Healthcare Locums explains:
“Our headquarters are situated in the heart of London and the traffic and disruption caused by the G20 summit protests led to us making the decision to allow some of our employees who live outside the city to take their phone calls from home.”
The G20 Summit was always predicted to attract a large number of protestors. For city based firms this posed a number of business continuity threats, from disruptions to public transport, road closures and attacks and threats on staff and property. HCL informed employees who would normally travel into the city, that they could work from home and have their phone calls re-routed to their home phone lines to save time and hassle. This meant that time wasted due to transport disruptions was minimal and business could operate as normal.
This fore-sight was invaluable as online reports during and after the protests showed banks being targeted by protestors and many people faced long and difficult journeys in and out of the city as a result.
Flexible working can be used during any type of disruptive event, making business continuity easy for any organisation.
Tags: flexible working g20, flexible working technology g20 protests, G20 summit protests flexible working
