KCOM have recently launched their new NCR (Network Call Recording) service, using GemaTech’s SVRLITE solution to offer secure, FSA compliant, voice recording within their network on a pence per minute basis.

The KCOM Group is a leading provider of communications solutions to businesses and public sector organisations throughout the UK and to selected consumer markets.

This new service offers customers the peace of mind that all of their incoming and outgoing calls are recorded and stored offsite with an easy search and retrieval system to manage the recordings, 24 hours a day.

KCOM are providing the service with no initial set up fees and an extremely low rate of 1 pence per minute for voice recording. An inclusive package offers encryption and storage of calls for free for the first 6 months and backup is automatic.

For further information call KCOM on 0800 915 5226.

Author: Karen Jones

Tags: communications, FSA compliant, network voice recording

This entry was posted on Friday, October 2nd, 2009 at 3:58 pm and is filed under GemaTech News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.