• DDI Call Recovery

DDI Call Recovery:

In order to be fully resilient with regards to your telecoms, not only do you need to be able to re-route your individual incoming calls to alternative locations during a business disruption, but you also need to be able to consider how you would continue voice recording your calls once they are re-routed.

GemaTech’s combined DDI (Direct Dial In) call recovery and call recording solution offers complete business continuity through a business disruption affecting your offices including protection for STX (Stock Exchange) lines if required.

From informing your employees using our rapid notification tool through to re-locating employees and continuing to voice record their calls, you can ensure your telecoms are completely resilient with GemaTech’s solution.