GemaTech is a Specialist Telecoms Technology Company.

GemaTech telecoms technology company focuses on the design, development, distribution and sale of new and innovative technology solutions that facilitate more flexible ways of working targeted at the telecoms business continuity, secure voice recording and virtual (remote/homeworking) call centre markets.

Believing that “work is a thing you do…not necessarily a place to go” all of GemaTech’s products and solutions have been specifically designed to deliver flexibility and mobility by re-routing incoming calls to any remote device or location. Having developed all technology from first principles GemaTech is able to deliver extremely cost effective, easy to use applications.

Whether you are looking for a comprehensive telecoms business continuity solution for incoming calls directed to geographical DDIs, a powerful secure voice recording application or the ability to operate a dedicated virtual call centre using home/remote working, as a specialist telecoms technology company GemaTech has the solution that can facilitate flexibility in the workplace.

GemaTech’s BCM & BCM^LITE provide solutions that can instantaneously and seamlessly re-route all incoming voice and data calls to any other number, or groups of numbers anywhere. Read More

GemaTech’s SVR & SVR^LITE are extremely cost effective, and fully scaleable, web based, digital, trunk side voice recording solutions that record all 30 channels of an ISDN30 circuit. Read More

GemaTech’s RSM & SVR is an exchange based remote ACD, incorporating full skills based routing and comprehensive MI call statistics, enabling call centre Agents to work from anywhere. Read More

Provides an all inclusive three year Fully Managed Service Contract for the provision of a comprehensive telecoms business continuity solution to recover a company’s incoming calls. Read More